Store policy
At 7 Days Coffee, quality, transparency and customer satisfaction are key. We want your shopping experience to be as enjoyable as drinking our coffee. That is why we have drawn up clear guidelines for ordering, payment, shipping and returns.
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On this page you will find all the important information about our policy. Whether you are a private coffee lover or an entrepreneur: we ensure smooth processing, fair conditions and clear communication.
Do you have questions about an order or can't find something? Please feel free to contact us at info@7days.coffee we are happy to help you.
Customer Service
At 7 Days Coffee, we believe that excellent service should go hand-in-hand with excellent coffee. Our team is dedicated to making your experience with us smooth, enjoyable, and fully satisfying — whether you’re a coffee enthusiast at home or a business looking for a reliable partner.
From helping you choose the perfect coffee region to guiding you through the ordering process, our customer service is here to support you at every step. We’re happy to answer your questions, resolve any issues, and provide honest, helpful advice.
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Here’s what you can count on:
✅ Fast and friendly responses – we aim to reply within 24 hours
✅ Clear information and guidance – no confusing policies or hidden details
✅ Tailored support – for individuals, cafés, restaurants, and resellers
✅ Real people – no bots, just passionate coffee lovers who care about quality and service
We’re available via email for any questions about your order, shipping, returns, or general inquiries. We also welcome feedback — it helps us grow and serve you even better.
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📧 Reach out to us at: info@7days.coffee
We look forward to hearing from you, and helping you enjoy your perfect cup of 7 Days Coffee — every day of the week.
Privacy
Your privacy is important to us. At 7 Days Coffee, we are committed to protecting your personal data and being transparent about how we collect, use, and store your information.
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What information do we collect?
When you visit our website or place an order, we may collect the following data:
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Your name, email address, and shipping details
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Your payment and billing information (processed securely via third-party providers)
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Your preferences, such as region or product selection
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Browsing behavior through cookies (only with your consent)
Why do we collect your data?
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We use your information to:
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Process and ship your orders
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Provide customer service and support
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Improve our website and services
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Send updates, offers, or newsletters (only if you opt in)
Your privacy rights
Under GDPR, you have the right to:
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Access your personal data
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Request corrections or deletion
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Withdraw your consent at any time
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File a complaint with your local data protection authority
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We do not sell or share your data with third parties for advertising purposes.
📧 For privacy-related questions or requests, contact us at: info@7days.coffee